TomTom Trucker 6000 traffic update

MartinR86
Registered Users Posts: 8 
Apprentice Seeker

Apprentice Seeker
Hi!
I bought for my friends TomTom Trucker 6000 a 1,5 year traffic update. It's been paid and he also got the invoice and everything looks okay. But now when I connect tomtom to my computers mydrive then device shows only "You have a TomTom Traffic subscription". Before there was a date when it will expire. Maybe it's because the expiring date is to far in the future (november 2019)
Thanks in advance!
I bought for my friends TomTom Trucker 6000 a 1,5 year traffic update. It's been paid and he also got the invoice and everything looks okay. But now when I connect tomtom to my computers mydrive then device shows only "You have a TomTom Traffic subscription". Before there was a date when it will expire. Maybe it's because the expiring date is to far in the future (november 2019)
Thanks in advance!
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Answers
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HI
Sience the last firmware Update my device shows the same, and my device has a live time subscription.
What says MyDrive connect?
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Hi!
It does not even show Traffic in my services.
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You can also call the support and ask if everything is correct.
Eesti (Estonia) [in English only]
8000044381
Monday-Friday: 11:00-19:00
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Hi. Looks like this number is not working. Its busy tone all the time.
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Still nothing
Anybody? Please help
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Hi Martin
Could you send me the serial number of your device through a private message, please?
Regards
Vikram0