Start 25 issue with the touch screen

simonevez
simonevez Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
my device after a certain period of navigation, starts to get impaled ...
ex: the pages change by themselves, the volume screen appears, the map changes, etc. etc.

Comments

  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    Hi @simonevez

    Welcome to the community!

    Please go through these topics and see if the troubleshooting steps help:

    https://discussions.tomtom.com/en/search?Search=Start+25+touch+screen

    If not please contact the customer service.

    Regards
    Vikram
  • markweatherill99
    markweatherill99 Registered Users Posts: 6
    Master Traveler
    I had this problem on a Start 60 and improved things a lot by just opening the case and putting it back together. I figure I relieved some pressure around the screen by doing so.
    In my case, I left the screws out so the case isn't clamped so tightly.