Why can’t I download full UK map? — TomTom Community

Why can’t I download full UK map?

Steve_Rose1Steve_Rose1 Posts: 1 [New Seeker]
My TomTom app will only download North of England! No Wales Nothing south of Cheshire! Over a week now and I’ve already deleted app and reinstalled x2! Very annoying and makes the app not fit for purpose!

Comments

  • DougLapDougLap Posts: 2,974 Superuser
    Hi @Steve_Rose1

    Are the the Uk maps showing but not letting you download them? How much memory have you available for maps on your phone.

    Doug
  • SuzieJSuzieJ Posts: 2 [Apprentice Traveler]
    Hi. I live in South London & want to travel to Grafham Water & have just discovered I only have UK South & no option to download the full UK map. Any idea what I should do? I have 53GB free on my phone. Thanks.
  • DougLapDougLap Posts: 2,974 Superuser
    Hi @SuzieJ

    If you are not being offered the other UK maps to download then checked you are logged into your account on the App.

    If you are then delete the App and then turn the Phone Off and On again and reload the App..

    Doug
  • SuzieJSuzieJ Posts: 2 [Apprentice Traveler]
    Just found it! Add maps. Europe. Great Britain & NI. Then download UK Central & UK North.

    Foolishly when I initially looked through the Europe listing of countries I looked for UK. On slower search I found Great Britain.
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