Lifetime traffic says expired

Zardoz34

I purchased a Trucker 620 back in mid May. It says it has lifetime traffic, but it no longer works. It says it expired on May 25th. What gives? Do I have to purchase a traffic subscription? And navigating TomTom for answers isn't the most user friendly.

VikramK

Hi @Zardoz34

Welcome to the community!

Subscriptions have been fixed for your device. Just do a soft reset, login to MyDrive on the device.

And after you pair it with your phone the services should work.

Regards
Vikram

VikramK

Hi @Zardoz34

Welcome to the community!

Subscriptions have been fixed for your device. Just do a soft reset, login to MyDrive on the device.

And after you pair it with your phone the services should work.

Regards
Vikram

Zardoz34

Wow. I didn't expect it to be fixed without talking to someone. Well it was working for a few minutes. Now it is saying Service unavailable. Please try again later.

Zardoz34

Well, looks to be working again.