Map not found in Start 20
I changed the map of my tomtom star 20M to another one that took up less space, and when it started to update it gave me an error, and now it puts me that there are no maps in the browser.
In Mydrive it tells me that there are no updates, and besides that there is no map installed. In my content there is no map.
I have reset by pressing the power button for 30 seconds or more until I hear the sound and it doesn't work for me either.
I have deleted mydrive program cache, the download folder and I have also uninstalled and reinstalled it.
Greetings and thank you
Answers
Welcome to the community!
The team has made some changes in the backend. I would want you to follow the steps as suggested in the video below:
Regards
Vikram
I have already made that video, but I don't get any maps to uninstall, nor to install any new ones
If yes, could you try a soft reset and check for updates again?
And if you still don't see a map being offered for download please send me the serial number of your Start 20 through a private message.
Regards
Vikram