Traffic report on GO 6200

richardbianchini56
richardbianchini56 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
dose anybody havetrouble connecting the GO6200 wifi to traffic reports
says there is a problem with the service try again later
Iv been trying since i got the device
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Answers

  • Lochfrass
    Lochfrass Posts: 17,779
     Superuser
    Hello

    Do you have soner characters in your password like ÖÜÄ!§$%&*
    That sometimes causes problems
    Maybeyou´ll call support.
    For Phone Numbers look at this side
    https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1
  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @richardbianchini56

    I would try a Factory Reset

    Tap Menu
    Tap Settings
    Tap System
    Tap Reset Device.

    This will delete all your data but if you log into your account on the MyDrive website you can check it is backed up there. You will have to enter details as you did first time out of the box. The maps and Software currently on the device will still be there. Once you have done the reset the data you can see backed up should be synced back to the unit.

    Doug

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