Sat Nav cannot connect to satellite

PaulBell46
Registered Users Posts: 3 
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Answers
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GPS has been stuck in this position for 24 hours!!!0
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your support is non existant
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Hi @PaulBell46
It would be useful to know what Tomtom model is involved.
This is a customer based forum and the contributeurs try to help one another if they can.
Doug1 -
1
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Has anyone experienced a like situation? My device will go into the waiting for satellites mode for several minutes and needs to be restarted before it will locate the satellites. It also loses the satellites frequently when I'm traveling. I have reached out to TomTom but haven't received a response. (three days)0
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Hi
@rrdavis365
Whats the NavKit version on your device ??? in Europe its 12.075
To check NavKit version....
From the main menu
Tap (Settings)
Left Cursor once for next page
Tap (Me and my device)
Tap (About my device)
Second line... App Version
Follow onscreen prompts to exit
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A Drum-roll Soft Start can help....
See... https://discussions.tomtom.com/en/discussion/comment/1648815/#Comment_1648815
If your still struggling to get a GPS Fix
Try.... https://discussions.tomtom.com/en/discussion/comment/1648823/#Comment_1648823
ATB YFM0