MyDrive Connect- Account login issue

astonmartindb9

Hi there. I'm trying update my device but MyTomtom Connect doesn't work. When I write my user and my key the program simply doesn't work. This ocurrs in various pc.
Any solution?
Thanks in advance.

Niall

@astonmartindb9

As you have not specified your country in your profile, please look here for a customer services support number so as to verify your account details with them
https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

astonmartindb9

Thank you for the answer, I forgot to mention my country of residence, it is Spain, but I already have the telephone. Thank you again.