I purchased my GO710 with life time map updates, but this device is no longer supported

dewlish

I purchased my GO710 with life time map updates, but this device is no longer supported, as I am 77 I thought this would be the last device I would need to purchase.
I am very unhappy that I cannot update it and my need to purchase a new device again.
If this is the case then it is not likely to be a tomtom......

YamFazMan

Hi
@dewlish

Re... Eol End of life Devices
Devices with lifetime maps are not affected

See... Find the model of your navigation device and what software it uses
UK... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU

Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________

If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support World Phone Numbers
See... https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1

When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond

ATB YFM

TomtomGOx10

On my old tomtom GO710 (2006 ~400+€) I use a latest map of Italy 1090 series. I don't know why they are closed support for old models. This is not means that maps can't work, this mean that they wants new money income and does not wont support customers.