I purchased my GO710 with life time map updates, but this device is no longer supported

dewlish

I purchased my GO710 with life time map updates, but this device is no longer supported, as I am 77 I thought this would be the last device I would need to purchase.
I am very unhappy that I cannot update it and my need to purchase a new device again.
If this is the case then it is not likely to be a tomtom......

YamFazMan

Hi
@dewlish

Re... Eol End of life Devices
Devices with lifetime maps are not affected

See... Find the model of your navigation device and what software it uses
UK... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU

Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________

If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support World Phone Numbers
See... https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1

When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond

ATB YFM