TomTom GO 60 is not recognize by Windows 10

Dael

I bought one from France and I can not install it, my device is said "not connected".

Lochfrass

Hi
Wich Device Model do you own?
WIFI Devices wasnt connet to your PC
If you have installed MyDrive Connect you only see tuhis Pic


But tell us wich device you have

Go 6000
Go Premium
GO Basic
Go Essential
Go5200
????

By the way: If you scroll down this side and change the Flag to the French, so you can also Post in the French part of this Forum.

YamFazMan

Hi
@Dael


The GO 60 is a NAV4 Device Updates using MyDrive Connect....

On the rare occasions I have problems I Delete & Reinstall MyDrive Connect
If you're using a Windows PC... Delete MyDrive Connect using the free version of Revo Uninstaller
If you're using a Mac... Surely there must be a Deep Clean Un-installer Program available for a Mac ???
Download & install the free version of Revo Uninstaller
Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind

(1)... Uninstall MyDrive Connect Using the Revo Uninstaller
(2)... Clear your browsers cache (Optional, but I find it really does help)
(3)... Restart your PC (Not Turn Off & Turn On again)
Download and install myDrive Connect
Here... https://www.tomtom.com/en_gb/mydrive-connect/
DO NOT have your GO 60 connected to your PC while installing MyDrive Connect
Connect & Turn on your device... Login to MyDrive Connect
Note... I find, If there is more than one Update, it's best to do the updates one at a time

ATB YFM