New version of MapShare Reporter released

VikramK
VikramK Administrators Posts: 13,733
Moderator
edited November 2019 in Map quality
Hello All,

MapShare Reporter with latest UI and map experience is launched on production last week successfully.

In this new version we have-
• More map space is available on the screen.
• Conveniently-located buttons that display speed cameras and restrictions.
• Report Type suggestions are based on the location that you click on the map.
• Interface compatible with desktops, mobile phones, etc.
• Developed using latest technologies for a rich and responsive user experience.
• Access to reports that you have created in the previous MSR version.

Edit: Adding a how to video for the new website-


We rolled out this New MSR via a “Switch to New MAPSHARE ” link within existing MSR. Similar sort of link will be available on new version to go back on Classic MSR.

88toywtcpns1.png


The MapShare website will continue to provide the 2 UI options till we see most users having switched to the new user interface at which point the new version will completely replace the existing MSR.

Reports submitted via any of these versions will be considered as valid reports and will be combined in the backend.

Our customers will also be able to see them in my reports section.



Thank you..

- Vikram

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Comments

  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    First thing that I've notice is that for BOTH versions, TomTom have reverted to calling various UK Main Roads by their so-called European "E-Numbers"!

    As an example, I note that the A1(M) is now predominantly referred to as "E15"!

    UK signs have NEVER been updated to this "E-Number" concept &, hence, using them is extremely unhelpful!
  • DougLap
    DougLap Posts: 9,830
    Superuser
    edited July 2019
    Hi @John-Jay

    Well spotted. I am glad I live beside the A2 as that seems to be okay.

    I would be running around for hours looking for signs with " E" numbers. =)=)

    Doug
  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    edited July 2019
    VikramK wrote: »
    Hello All,

    Reports submitted via any of these versions will be considered as valid reports and will be combined in the backend.

    Our customers will also be able to see them in my reports section.


    Under the "New-Version", of MapShare, I couldn't find any method of viewing recent Reports - these seem to be ONLY accessible via the "Old-Version"!
  • VikramK
    VikramK Administrators Posts: 13,733
    Moderator
    edited July 2019
    @John-Jay

    Thanks John :)

    You should be able to see them when you scroll the map to the location where the correction was reported.

    When on a random location on the map:

    9gzlyebiebj5.png


    When the map is close to the reported location:

    6u725uw1ldjd.png

    But I guess the team is planning an update for this in the next week(probably) so this gets simplified.

    Regards
    Vikram
  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer

    VikramK wrote: »
    @John-Jay

    Thanks John :)

    You should be able to see them when you scroll the map to the location where the correction was reported.

    When on a random location on the map:

    9gzlyebiebj5.png


    When the map is close to the reported location:

    6u725uw1ldjd.png

    But I guess the team is planning an update for this in the next week(probably) so this gets simplified.

    Regards
    Vikram

    We must be looking at a totally different version!

    I DON'T get anything that is labelled "My Reports" - regardless of what I click on!

    As an example:-
    bhku62a3ejwg.png
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Hi John, you first have to click the 'My Reports' button on the right side of the screen. See the screenshot below.

    htggs7qf12v6.png
  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    Megalos wrote: »
    Hi John, you first have to click the 'My Reports' button on the right side of the screen. See the screenshot below.

    htggs7qf12v6.png

    Ta!
  • miketorcy
    miketorcy Posts: 3,557
    Superuser
    It seems that when there are several directions of traffic in the same street (as in the image below) it is impossible to indicate it.


  • IGI
    IGI Registered Users Posts: 141
    Outstanding Explorer
    I'm glad to see you're developing after all.
  • Pete76
    Pete76 Registered Users Posts: 6
    Master Traveler
    Anyone else getting 503 errors when trying to log in to Map Share Reporter?
  • dhn
    dhn Posts: 33,382
    Superuser
    ok here
  • jackson_hole
    jackson_hole Registered Users Posts: 21
    Master Traveler
    How do I report roadworks and lane closures?
  • eddydc
    eddydc Registered Users Posts: 298
    Exalted Navigator
    Whereto can I send complaints about the map quality? I see a lot of issues (4 year old speed changes are still not available in TT) in my region and it's a pain to solve all these with the current mapshare reporter.
  • Niall
    Niall Posts: 11,113
    Superuser
    @eddydc

    Please can you update your profile to give which country you are in.

    Also give examples of "my region" issues, with the 36 character report IDs from MapShare reporter if you have actually reported them.
  • eddydc
    eddydc Registered Users Posts: 298
    Exalted Navigator
    Hi,
    I've updated my profile with my country. An example is 723bb463-46e8-4f1d-b68e-68b7af97431c.
    My town changed to a zone 50 for the whole town (with some exceptions) 4 years ago, but the above is a perfect example of that this isn't implemented in the TomTom maps.
    I'm willing to do some reporting, but the tool doesn't show me the current speed limit so reports can be superfluous. Besides that checking all streets will be long work.
    I would appreciated a method where I can provide only the exceptions on the zone 50 and TT would put everything to zone 50 and add the exceptions I provide.
    Cheers,
    Eddy
  • eddydc
    eddydc Registered Users Posts: 298
    Exalted Navigator
    On top the whole town is not accessible for vehicles > 3.5t (except local traffic). I don't see how I can report this (efficiently) on mapshare.
    If the tool works properly anyway. I'm having white screens all the time. It occurs on different types of browsers and I don't have any blocker switched on either.
  • dsatrio
    dsatrio Registered Users Posts: 2
    Apprentice Seeker
    I have suggestion. Better TOMTOM make app TOMTOM mapshare reporter in IOS and Android. So user can give feedback directly to that app. Only trust user can give feedback on mapshare. And give reward him.
  • rael_gc
    rael_gc Registered Users Posts: 11
    Legendary Explorer
    After I've clicked in the Switch to Classic button, I cannot revert to the new version (the button to get back to the new is not displayed in the classic).
  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    Hi, @rael_gc

    Please see my comment in your other thread!
  • Jan S
    Jan S Registered Users Posts: 4
    Apprentice Traveler
    The strecth of road that get's marked with two blue lines along it when trying to mark new speedlimits goes off the end of the map, making it impossible to see how long stretch of the road you are trying to change. And would it be impossible to have the map show what speedlimit it has at the moment, making less work for both us and the reviewers?
  • powerpack36
    powerpack36 Registered Users Posts: 37
    Master Explorer
    edited February 2020
    I have used the Mapshare report and it shows that my report about the Pois namely Postwick has been Fixed? Do they not check the fix? It is still not Fixed and now showing an Italian Address.I have reported it again ,but this is pretty poor.
  • Gavbriel
    Gavbriel Registered Users Posts: 7
    New Seeker
    i ask ?....why Tom Tom make one app to allow me to give report the bridges under 4 metres high ? I used one device TomTom 620 , i drive Truck in UK , and many old bridges have under 4 metres high and the truck have 4,2 metres high. Your app have menu for report camera.....but menu for report low brigdes , don t have. I want help company TomTom for improve this aplication and help many customers who used device GPS TomTom. Thanks
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Seems they added a new feature: Address points. Now we can see all the house numbers in TT's database :)

    kulvdfqhbau0.png
  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    So, 2 & 1/2 years ago I report that TomTom is INCORRECTLY identifying major UK Roads by an E-Number. Today I have driven down the A1 (& A1(M)) & my Brand New, fully updated Discovery STILL shows it as the E15!!

    Does TomTom have any intention of ensuring that their Maps are correct?