Guarantee for newest map (first time usage of map)

ChrHolst
ChrHolst Registered Users Posts: 1
New Seeker
Hi,
Initialized a brand new tomtom card that came with the car(the original was misplaced by previous owner)
I expected to get a first time update for free, but 'TomTom Home' states that it's more than 90 days since my unit was first used ? I know the card hasn't been used before since it was sealed.

What to do ? Am I doing something wrong ?
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Answers

  • Niall
    Niall Posts: 11,114
    Superuser
    @ChrHolst

    You will need to contact customers services to check on the status of your account

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