Guarantee for newest map (first time usage of map) — TomTom Community

Guarantee for newest map (first time usage of map)

ChrHolstChrHolst Posts: 1 [New Seeker]
Hi,
Initialized a brand new tomtom card that came with the car(the original was misplaced by previous owner)
I expected to get a first time update for free, but 'TomTom Home' states that it's more than 90 days since my unit was first used ? I know the card hasn't been used before since it was sealed.

What to do ? Am I doing something wrong ?
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Answers

  • NiallNiall Posts: 11,015
    Superuser
    @ChrHolst

    You will need to contact customers services to check on the status of your account

    Danmark is now Chat only
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