Product Code for Western Europe — TomTom Community

Product Code for Western Europe

cherylmuratorecherylmuratore Posts: 3 [Apprentice Traveler]
edited July 2019 in Map installation
I have updated my Tomtom Go 300, it works fine on uk maps, but the Western Europe maps which are in the device are not operating and to do so I need to obtain a Product Code.
This code is not on the device, I don't have the box as it was my Dad's, nor the disc where it was written.
Without this code I can't get a Source Code in order to get my maps back.
As I'm leaving for France next Monday is there anyone who could help me obtain the Product Code Please.

Many Thanks

Cheryl

Best Answer

  • cherylmuratorecherylmuratore Posts: 3 [Apprentice Traveler]
    Accepted Answer
    Thank you, from your advice I downloaded central European maps but not Northern Europe as they would not fit, using Tom Tom Home 2, This took a very long time but it all loaded successfully and did not ask for a Product Code or a Source Code.

    Many Thanks

    Vicram, Doug

Answers

  • DougLapDougLap Posts: 7,769
    Superuser
    Hi @cherylmuratore

    Hopefully @VikramK or @lampard can sort your map out for you . It may take him a little longer than normal as the Tomtom servers are down at the moment. Keep an eye out here

    Doug
  • cherylmuratorecherylmuratore Posts: 3 [Apprentice Traveler]
    Thanks will do


    Cheryl
  • VikramKVikramK Posts: 11,653 Moderator
    @cherylmuratore

    I have activated a map for the device.

    Just connect it to TomTom HOME and check if you see it under updates.

    Regards
    Vikram
  • cherylmuratorecherylmuratore Posts: 3 [Apprentice Traveler]
    Accepted Answer
    Thank you, from your advice I downloaded central European maps but not Northern Europe as they would not fit, using Tom Tom Home 2, This took a very long time but it all loaded successfully and did not ask for a Product Code or a Source Code.

    Many Thanks

    Vicram, Doug
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