Product Code for Western Europe

cherylmuratore
cherylmuratore Registered Users Posts: 3
Apprentice Traveler
I have updated my Tomtom Go 300, it works fine on uk maps, but the Western Europe maps which are in the device are not operating and to do so I need to obtain a Product Code.
This code is not on the device, I don't have the box as it was my Dad's, nor the disc where it was written.
Without this code I can't get a Source Code in order to get my maps back.
As I'm leaving for France next Monday is there anyone who could help me obtain the Product Code Please.

Many Thanks

Cheryl

Best Answer

  • cherylmuratore
    cherylmuratore Registered Users Posts: 3
    Apprentice Traveler
    Answer ✓
    Thank you, from your advice I downloaded central European maps but not Northern Europe as they would not fit, using Tom Tom Home 2, This took a very long time but it all loaded successfully and did not ask for a Product Code or a Source Code.

    Many Thanks

    Vicram, Doug

Answers

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @cherylmuratore

    Hopefully @VikramK or @lampard can sort your map out for you . It may take him a little longer than normal as the Tomtom servers are down at the moment. Keep an eye out here

    Doug
  • cherylmuratore
    cherylmuratore Registered Users Posts: 3
    Apprentice Traveler
    Thanks will do


    Cheryl
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    @cherylmuratore

    I have activated a map for the device.

    Just connect it to TomTom HOME and check if you see it under updates.

    Regards
    Vikram
  • cherylmuratore
    cherylmuratore Registered Users Posts: 3
    Apprentice Traveler
    Answer ✓
    Thank you, from your advice I downloaded central European maps but not Northern Europe as they would not fit, using Tom Tom Home 2, This took a very long time but it all loaded successfully and did not ask for a Product Code or a Source Code.

    Many Thanks

    Vicram, Doug