Getting the error that the map cannot be used with this device — TomTom Community

Getting the error that the map cannot be used with this device

Hi, I have an old 720Go i don't use it very often but it suits my needs. After recently doing a recommended map-fix update I get the message map not compatible with device every time I turn the device on. I have tried a factory reset but to no avail the device keeps displaying the same message. Any Ideas?

Comments

  • DougLapDougLap Posts: 7,758
    Superuser
    Hi @Disavowed5

    Once the Tomtom servers are sorted as they are down at the moment then maybe @VikramK can sort your map out for you.

    Keep an eye out for his response

    Doug
  • VikramKVikramK Posts: 11,637 Moderator
    Hi @Disavowed5

    Map has been activated for your device.

    Just remove the existing map first and then download a fresh version offered for download.

    Regards
    Vikram
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