TomTom GO 520 Mandarin Voice option

nicolesnow618
nicolesnow618 Registered Users Posts: 3
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi there, just got my Tomtom Go520. Since I owned an older version of Tomtom GPS, I was under the impression that the language options will be the same on this new model. However, I can't find it in the settings. Can you please tell me how to download and install the Mandarin/Chinese display and voice controls?

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    edited July 2019
    Hi @nicolesnow618

    Welcome to the community!

    Where did you buy your device?

    According to our product team we don't officially sell the latest range of devices in regions where Mandarin Chinese is natively spoken and therefore don't support the language on these devices.

    Regards
    Vikram
  • nicolesnow618
    nicolesnow618 Registered Users Posts: 3
    Apprentice Seeker
    edited July 2019
    Hi Vikram

    I bought it online and it was delivered from Australia to New Zealand. If it is not supported, is it possible to arrange a return?

    Regards

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi nicolesnow618

    If you ordered it on our webshop then I would suggest that you contact the customer service.

    Thanks,
    Vikram
  • nicolesnow618
    nicolesnow618 Registered Users Posts: 3
    Apprentice Seeker
    What is the contact details of your customer service?