Can't connect VIA 52 to MyDrive Connect — TomTom Community

Can't connect VIA 52 to MyDrive Connect

NiamhNiamh Posts: 1 [Apprentice Seeker]
I am trying to connect my VIA 52 to MyDrive Connect but after a couple of minutes of being connected, it disconnects. The only way I can get it to connect again is by restarting my computer. I have tried the following but nothing has worked:

https://uk.support.tomtom.com/app/answers/detail/a_id/7375/~/your-navigation-device-is-not-recognised-%28tomtom%C2%A0-home%29 - My device is not listed as a Device with Removable Storage and it is not in the Device Manager

https://uk.support.tomtom.com/app/answers/detail/a_id/16339

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