Can't connect VIA 52 to MyDrive Connect

Niamh Registered Users Posts: 1
Apprentice Seeker
I am trying to connect my VIA 52 to MyDrive Connect but after a couple of minutes of being connected, it disconnects. The only way I can get it to connect again is by restarting my computer. I have tried the following but nothing has worked: - My device is not listed as a Device with Removable Storage and it is not in the Device Manager