Not Working

joe_1964

WHen I connect my device to my MAC (OS10.13.6), I'm just getting a blank MyDriveConnect Screen so I cannot download the maps that I have purchased for a trip which is happening very soon.
Can anybody help??? I really need to get these maps onto the device (Start62) asap
Ive tried downloading the MyDriveConnect again and again...currently have Version 4.2.5.3779 and if I'm looking for the setting "graphics" tab...it doesn't show up for me...help!
Thanks
Joe

DougLap

Hi @joe_1964

I have Mojave vesrion 10.14.5 on my MacBook Air and got the software from here and it works fine.

https://uk.support.tomtom.com/app/answers/detail/a_id/12428/kw/my drive connect/related/1

I downloaded the first Download option

Doug

joe_1964

DougLap

Thanks a mil for that link even though I did think that's what I was using all along...however, it's worked this time so thanks again for providing the link.

DougLap

Hi @joe_1964

Pleased to hear your up and away.

Doug