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It is a dash built in to my SsangYong Rexton 2018 new model. I cannot find it on Tom Tom website and I can find no way of contacting them. It is a Y400-MX6 DQ,
Ap version 2855254, Nav Kit 15.43.2855225.40687
Thank you, if you can help I would be very grateful or anybody else who can see this on forum, as a 75 year old Luddite I do not know where to go.
Looking at a picture of a Satnav on your vehicle it looks very much like it works the same way as a standard Tomtom.
If so check the following. When you tap the Dots bottom Left do you get a Speaker icon bottom Left and has it got a line through it if so tap it, Is the Sound bar showing on and is there a Icon of a face far right and has it got a line through it if so Tap it.
No, I have a sat nav also Tom I use in my classic car and that is exactly as you say, but nothing like that is showing on my in built one, I think it was there once but my memory may be confusing it with the classic car one.
It has been working for 15 months, no problems at all. I am mystified. Thank you for your help.
Okay. What happens sometimes is that people press the Dots or Menu button bottom left and leave their finger there and when the next screen comes up their finger is on the Speaker icon and so accidentally turn the speaker off.
Quincehouse_5344
Posts: 8 [Master Traveler]
Answers
Which device model do you have? I don't find a device linked to your account.
Regards
Vikram
Ap version 2855254, Nav Kit 15.43.2855225.40687
Thank you, if you can help I would be very grateful or anybody else who can see this on forum, as a 75 year old Luddite I do not know where to go.
Superuser
Looking at a picture of a Satnav on your vehicle it looks very much like it works the same way as a standard Tomtom.
If so check the following. When you tap the Dots bottom Left do you get a Speaker icon bottom Left and has it got a line through it if so tap it, Is the Sound bar showing on and is there a Icon of a face far right and has it got a line through it if so Tap it.
Hope this helps.
Doug
It has been working for 15 months, no problems at all. I am mystified. Thank you for your help.
Superuser
Okay. What happens sometimes is that people press the Dots or Menu button bottom left and leave their finger there and when the next screen comes up their finger is on the Speaker icon and so accidentally turn the speaker off.
Sorry can't help any more.
Doug
Superuser
If the icon has a line through it just tap the icon and the line disappears and the speaker is reactivated.
Good luck
Doug
Thank you but there is no icon, I wish there were!
Thank you anyway
Nick