App for Iphone close after few second

ilrobyt
ilrobyt Registered Users Posts: 1
New Traveler
Good morning and sorry for the english. I've a iphone xr (udated to the last iOS) and i use tomtomgo with a BT interphone.
Sometime i start the app, the app says "turn right to...." and then the app is closed.
Restart the app and go fine for hours.
The problem is that i've the phone in my bag, i use only audio navigation and when the app crash i haven't any indication of this.

Answers

  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi @ilrobyt,

    Sorry about my late reply! Is this only happens when you pair it with BT interphone? Do you've the 'Run in Background' option enabled on the app? If yes, please let us know the iOS version installed on your phone.

    Regards, lampard