POSTCODE CF83 8YE NOT IN SATNAV

rayhopley
rayhopley Registered Users Posts: 46
Master Explorer
edited July 2019 in Map quality
tried inputting postcode CF83 8YE which should be newport road bedwas and it was not getting recognised.

chow got home and went to the map share inputted it to map share and it goes straight to the road why
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Answers

  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @rayhopley

    Its on the Tomtom GO Navigation App and my GO5200. You do not have the gap when you enter it. ie enter CF838YE

    Doug
  • rayhopley
    rayhopley Registered Users Posts: 46
    Master Explorer
    DougLap wrote: »
    Hi @rayhopley

    Its on the Tomtom GO Navigation App and my GO5200. You do not have the gap when you enter it. ie enter CF838YE

    Doug

    no gap in the postcode when entered i tried it 5 times and postcode wasnt recognised
  • YamFazMan
    YamFazMan Posts: 20,799
    Superuser
    edited July 2019
    Hi
    @rayhopley

    Which model Tomtom do you own ???

    My GO Premium.... 'CF838YE'... (No Space)

    3uufpzelqdm8.jpg

    lbbg2at1cn5s.jpg
    ATB YFM
  • DougLap
    DougLap Posts: 9,833
    Superuser
    edited July 2019
    Hi @rayhopley

    Both the App and my GO5200 and the GO Camper I have since tried it on all pick the same spot in line with the position shown on Google Earth.

    What model unit and what map are you using.

    Doug

  • rayhopley
    rayhopley Registered Users Posts: 46
    Master Explorer
    tomtom start 52
  • rayhopley
    rayhopley Registered Users Posts: 46
    Master Explorer
    YamFazMan wrote: »
    Hi
    @rayhopley

    Which model Tomtom do you own ???

    My GO Premium.... 'CF838YE'... (No Space)

    3uufpzelqdm8.jpg

    lbbg2at1cn5s.jpg
    ATB YFM

    according to google maps and the post office postcode finder the postcode cf838ye should be newport road just above the unnamed road you get
  • YamFazMan
    YamFazMan Posts: 20,799
    Superuser
    edited July 2019
    Hi
    @rayhopley

    Which model Tomtom do you own ???

    Google Maps....
    fi5xxsn8tyq1.jpg

    tj8r0efdb75l.jpg
    ATB YFM
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @rayhopley

    Which map and what version of it?

    Doug
  • rayhopley
    rayhopley Registered Users Posts: 46
    Master Explorer
    DougLap wrote: »
    Hi @rayhopley

    Which map and what version of it?

    Doug

    sorry for the delay to answering you doug

    map version europe 1030.9589
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @rayhopley

    Sorry for the delay getting back to you . Regrettably I suspect you may be being affected by the Bug the Start 42/52/62 models have.

    Unfortunately these models only have the Step by Step Search method whereas all the other models also have what is called the Quick Search method. available. The Step By Step cannot find a Postcode without you inputting a Road name when asked. Firstly you have to know the name of the road where you ar looking for and secondly in some rural areas there are no names.

    I regret there is no solution for this and so far Tomtom have not issued an update that provides you with the option to select the Quick Search option which goes straight to the position that the Postcode relates to.

    Doug

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