MyDrive Connect - Outage

Tom Tom Go 720 - No Maps

PGROACH
PGROACH Registered Users Posts: 2
New Seeker
edited July 2019 in Map purchase & installation
I recently did a update and for some unknown reason the tom tom go 720 says no maps despite the maps being on the device? I cant update either as it gets me a error saying the device is obslete..... I need the Maps where can i get them from now? the map pack is western europe although the UK maps is all I need
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  • PGROACH
    PGROACH Registered Users Posts: 2
    New Seeker
    VikramK wrote: »
    Hi @PGROACH

    Welcome to the community!

    A map has been reactivated for your device.

    Could you try removing the existing map first using TomTom HOME and then download a fresh version which gets offered for download.

    Regards
    Vikram

    Thank you very much.
  • Andrerzeju
    Andrerzeju Registered Users Posts: 2
    Apprentice Seeker
    edited December 2019
    Hello. Same problem here. Is there any option to redownload a map for Poland?
  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @Andrerzeju

    You will have to wait until Monday to see if @VikramK can sort things out for you.

    Doug
  • Andrerzeju
    Andrerzeju Registered Users Posts: 2
    Apprentice Seeker
    Thanks a lot.
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @Andrerzeju

    The map has been activated for your device, just remove the existing map first and then download a fresh version using TomTom HOME.

    Regards
    Vikram

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