Why won't my Carminat TomTom SatNav display any maps since latest download?
candlem8ker17
Posts: 5 [Apprentice Traveler]
I forgot to do the WRNO update prior to April 6th. I recently updated the SD card for my Carminat TomTom for a Renault Grand Scenic. The SD card downloaded the updates successfully from my laptop. I inserted the card back in the SatNav, turned it on and followed the instructions. Once it loaded ok I returned the SD card to the laptop as initially instructed and another small update was there. I did that update, returned the SD card into the SatNav and now all I get is a yellow box with an "egg-timer", the screen goes black and a line scrolls across the bottom of the screen and then returns to the yellow box/"egg-timer" and this goes on and on and on! How can I fix this? Please Help!!
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Best Answer
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VikramK
Posts: 11,646 
Moderator
Hi @candlem8ker17
Welcome to the community!
I have reactivated the map on your account.
I would recommend that you follow the steps on this FAQ: https://uk.support.tomtom.com/app/answers/detail/a_id/18349
At step 5, instead of restoring contents from TomTom HOME install the map which gets offered for download.
Regards
Vikram5
Answers
Welcome to the community!
I have reactivated the map on your account.
I would recommend that you follow the steps on this FAQ: https://uk.support.tomtom.com/app/answers/detail/a_id/18349
At step 5, instead of restoring contents from TomTom HOME install the map which gets offered for download.
Regards
Vikram
Thank you for your response. I'm on Windows 10 which doesn't come up as an option on the link you provided. What can I do now?
Regards
Vikram
I mean Windows 8
I have edited my post above.
Regards
Vikram
All seems to be up and running fine now. Thank you so much for your help.
Regards
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