GO 520 WIFi and no world maps?

scooby101
scooby101 Registered Users Posts: 2
Apprentice Traveler
edited July 2019 in Map purchase & installation
me tomtom go 520 wifi has no world maps only eu
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Answers

  • DougLap
    DougLap Posts: 10,168
    Superuser
    edited July 2019
    Hi @scooby101

    Assuming that you have looked at Add a Map in Maps it would appear that your account needs sorting. Have a look here on Monday when either @VikramK or @lampard have seen this and can make some adjustments to the account so you can see the full range fo maps.

    Doug
  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @scooby101

    Welcome to the Community! I can see that your device already has the World maps assigned on it and map updates waiting for you to download. Please see the video here to know more about updating your device:

    There are multiple updates available for your device to download, please download them 1 at a time, not all together.Best order to update 1 by 1: (if offered)
    • QuickGPSfix / Navcore
    • Map
    • Speed Cameras
    • Voices
    • Mapshare update (recommended to update last)
    Thanks, lampard
  • scooby101
    scooby101 Registered Users Posts: 2
    Apprentice Traveler
    the sat nav is saying its up to date but still only eu maps no world maps
  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @scooby101

    Are you saying that if you

    Tap Menu
    Tap Settings
    Tap Maps
    Tap Add a Map

    that you are not being offered any maps from around the world to download.

    Your unit has 16gb of internal memory and the ability to add extra memory in the form of a Micro SD Class 10 memory card either 16gb or maximum 32gb. The unit if bought in the EU will have the European Map pre installed but you then have too download any other maps you would like on it using the Add a Map option. You will need the extra memory if you want to load the USA, Canada and Mexico map as that combined with the European Map is too big to fit on the internal memory.

    It is recommended that you have at least 2 maps on the unit at any one time. This is because if you are doing a European Map update for example and there is a problem the map can be lost. If that was the only map on the GO520 you would not be able to start it again and have to go through the NO Map procedure. If you have a second map on the unit then the loss of one means the other enables you to easily restart the unit and reload the missing map.

    All the best.

    Doug

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