July 12th I tried to update my map as the device has prompted me several times to do so. The only map I did have was the map that came with the device when it was bought. I havn't spent money on a map after the purchase of the device. I tried to update a "smaller map" (?) as it looked free. The device started updating but a couple of minutes in to the update it stated "update failed" and the map disappeared from my device.
When I boot the device it says "no maps found". When looking at MyDrive Connect it says that I have to buy a map to proceed and that my device is updated.
I've tried resetting the device with the 20 second power button hold down and the 3 taps on the power button, but it hasn't worked.
Is it true that by updating I lost the map that came with the device?