GO 500 Won't Start — TomTom Community

GO 500 Won't Start

When I start the satnav it brings up the "connect to computer" picture. When I connect to my computer it does a restore, restarts and then goes straight back into a restore again. I have tried doing a full reset (black screen with white writing) but I get the "connect to computer" screen again. Connecting it to my computer just sends it back into the restore loop again.

Any ideas?


  • dhndhn Posts: 33,326
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
  • Wozza76Wozza76 Posts: 3 [Apprentice Traveler]
    I have tried that and it make no difference. I have just tried restarting MyDrive and doing a "black screen/white writing + 3 presses of the button" reset, still going round in a loop.

    Restore - restarts - restore - restarts..................!!
  • YamFazManYamFazMan Posts: 18,475

    Have you got MyDrive Connect running in the background

  • Wozza76Wozza76 Posts: 3 [Apprentice Traveler]
    All sorted now. Installed MyDrive on a different laptop, formatted the SD card and started over. After a few attempts, it worked.
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