Change country of my account details — TomTom Community

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Change country of my account details

SchmilblickSchmilblick Posts: 4 [Apprentice Traveler]
in Travel lounge
Hi,
I bought my first TomTom Rider while I was living in UK.
I live know in France and bought another Rider in France. I want to change the country in my details of my account but it seems to be the only think one cannot change (greyed out). How can I do that ?
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Answers

  • VikramKVikramK Posts: 8,790 TomTom Moderator
    Hi @Schmilblick

    I just reviewed the account you are using for the forum here and I see the registered country for it is France.

    Are you referring to a different account?

    Regards
    Vikram
  • SchmilblickSchmilblick Posts: 4 [Apprentice Traveler]
    Correct, I should have been more precise. I am refering to the "myDrive" account.
  • VikramKVikramK Posts: 8,790 TomTom Moderator
    Could you send me that email address through a private message please?

    Regards
    Vikram
  • Tamer_El-ShimyTamer_El-Shimy Posts: 1 [New Traveler]
    Really I bought my GPS from Germany (Start 52) as long as Egypt doesn't have an outlet to sell such devices . I want to buy Egypt Map. Why is the error message of "Your account is registered in a different country. With your current account, you cannot purchase in this country." ?
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