Problem with downloading voices — TomTom Community

Problem with downloading voices

I have TomTom Go 720 and after the TomTom team help me to reactive the map on it after updated, I lost the french voice on the device and there is no possibility for downloading the voices from TomTom Home :'(
someone can help me please?

Answers

  • DougLapDougLap Posts: 6,884
    Superuser
    Hi @Matossian

    Hopefully @lampard or @VikramK will pick this up tomorrow and add the voice for you.

    Doug
  • VikramKVikramK Posts: 10,884 Moderator
    @Matossian

    Which French voice are you referring to exactly?

    I need to check if its still available.

    Regards
    Vikram
  • MatossianMatossian Posts: 11 [Apprentice Traveler]
    Any voice french please in my device I saw tow un active french66wgd8ef4vs3.jpg
  • VikramKVikramK Posts: 10,884 Moderator
    @Matossian

    Added Bernard!

    Juliette not available. :s

    Regards
    Vikram
  • MatossianMatossian Posts: 11 [Apprentice Traveler]
    How I will add it the icon of adding voices in TomTom Home not active? :'(
  • MatossianMatossian Posts: 11 [Apprentice Traveler]
    My friend VikramK are you still there please help me to finish this problem :/
  • MatossianMatossian Posts: 11 [Apprentice Traveler]
    my friend can you finish your favor and help me to install the Bernard french voice on my Go 720 please?
  • DougLapDougLap Posts: 6,884
    Superuser
    Hi @Matossian

    have you tried deleting home and after restarting your PC reloaded?

    Doug
  • MatossianMatossian Posts: 11 [Apprentice Traveler]
    yes I did that after your advice but nothing changed5dy18h7gpdem.jpg
  • VikramKVikramK Posts: 10,884 Moderator
    edited July 2019
    Hi Matossian

    This is the only voice version available at the moment.

    Perhaps its not compatible for your device. Although its active, you don't see it under downloads.

    Sorry :'(

    Regards
    Vikram
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