Can i add voices and POI files from my old One XL to a new GO 52 via my PC??
Phlyer
Posts: 17 [Outstanding Explorer]
Pre-sales Questions- Product Specification & Features
Phlyer
Posts: 17 [Outstanding Explorer]
Phlyer
Posts: 17 [Outstanding Explorer]
Answers
Superusers
https://uk.support.tomtom.com/app/answers/detail/a_id/24851/locale/en_GB
You can't transfer the voices.
The instructions on how to register the new via 52 in device manager etc dont work either.
So now im stuck with a new satnav that ive had to buy because a software fix stops my old one from working, and now find I cant transfer all my vital POI files between devices rendering the new Via 52 useless....
This is progress....?
Superusers
In The Faq "My Drive" means https://mydrive.tomtom.com/en_gb/
There you can upload the .ov2 files
I have since i posted found the import POI function in my places, but this does not import all OV2 files. I have 29 OV2 files of which 25 I need to migrate. so far ive managed only 6. The others when I select them and OK just do not import into mydrive.
The 6 that HAVE migrated into Mydrive are not transferred onto the Via52 device and I cant see why. The instructions state that if they dont immediately come across, they will the next time the device is powered and logged in, but this also does not work. I have logged out, powered down, disconnected the device, closed down mydrive on the PC and restarted three times now, each time with the same result.
There is no import option on the Myplaces on the satnav device itself, that would allow the device to talk directly to the PC without using the MyDrive interface, as I could do with the OneXL. none of the POIs imported into MyDrive on the PC show up in my places on the device.
Frankly im appalled as to how bloody difficult this is. I am on the road again at 0800 tomorrow and i have now spent 6 hours on this when it shouldnt have taken more than 30 minutes. I need this done - i am close to repacking it all back into the box and returning it to the shop as a very expensive waste of time.
Superuser
Have a look at this
https://discussions.tomtom.com/en/discussion/comment/1634369/#Comment_1634369
You cannot transfer voices. What voices are you interested in as if you list them here then one of the mods may be able to add them to your account if they can.
Doug
theyre voices I have on my OneXL. I would like a silent voice file however, so I can omit the spoken commands but leave all the warnings etc to sound but Im not that bothered TBH if i could get them on id be happier than I am now, Its the POIs that are causing me concerns. One of the other guys has posted a link to the same adding POI page and ive watched it, but its not doing what it says it will.
edit: ive managed to get 6 to upload to MyDrive on the PC and carried across onto the new satnav. If i cant get the remaining POIs onto the new device then its going back to the shop monday as its no use to me - theres far too many to remember and manually add.
Superusers
@Phlyer
There are a couple of threads on the Forum about the .Ov2 POI file loading bug that was introduced recently to the MyDrive Web Route planner... It seems that small .Ov2 POI files aren't synced to the Tomtom Cloud or Tomtom NAV4/5 Devices
see... https://discussions.tomtom.com/en/discussion/1114924/can-no-longer-upload-custom-pois/p1
Sound Otions....
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The NAV5 (Wi-Fi) devices normally update using Wi-Fi...
TomTom Video... Updating your navigation device using Wi-Fi®
If you have successfully connected your device to your Wi-Fi....
To check your Connection Speed, Signal Strength & Quality
On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on the Your Wi-fi name (The one Showing as connected)
A new Menu Page opens
On the left-hand side of the screen is your Wi-Fi Connection Status
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...
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If Wi-Fi is not available or is slow/unstable/unreliable.....
See Option... (2) Connect over USB
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Option... (1) Connected Wi-Fi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time
Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices
Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted
Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
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Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar
ATB YFM