Can i add voices and POI files from my old One XL to a new GO 52 via my PC?? — TomTom Community

Pre-sales Questions- Product Specification & Features

Can i add voices and POI files from my old One XL to a new GO 52 via my PC??

PhlyerPhlyer Posts: 17 [Outstanding Explorer]
edited July 8 in Pre-sales Questions- Product Specification & Features
basic question: ive found answers to everything else other than this. I have several POI files i have created / updated over the last ten years but the WNRO update has effectively killed my trusty One XL.
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Answers

  • LochfrassLochfrass Posts: 9,353 Superuser
    Maybe this helps you?
    https://uk.support.tomtom.com/app/answers/detail/a_id/24851/locale/en_GB

    You can't transfer the voices. :/
  • PhlyerPhlyer Posts: 17 [Outstanding Explorer]
    edited July 6
    doesnt work. Mydrive refuses to detect old One XL and the new one isnt registered by the PC as a drive. Old TT Home V11 will not recognise Via 52 either.

    The instructions on how to register the new via 52 in device manager etc dont work either.

    So now im stuck with a new satnav that ive had to buy because a software fix stops my old one from working, and now find I cant transfer all my vital POI files between devices rendering the new Via 52 useless....

    This is progress....?
  • LochfrassLochfrass Posts: 9,353 Superuser
    edited July 6
    If your device is detected in MyDrive Connect similar to this onet67d2wethjgc.jpg2handsh42tcg.jpg
    In The Faq "My Drive" means https://mydrive.tomtom.com/en_gb/
    There you can upload the .ov2 files


  • PhlyerPhlyer Posts: 17 [Outstanding Explorer]
    edited July 6
    as i stated in my OP the OLD satnav does NOT show up in MyDrive. I am accessing POI files copied onto my HDD on the PC.

    I have since i posted found the import POI function in my places, but this does not import all OV2 files. I have 29 OV2 files of which 25 I need to migrate. so far ive managed only 6. The others when I select them and OK just do not import into mydrive.

    The 6 that HAVE migrated into Mydrive are not transferred onto the Via52 device and I cant see why. The instructions state that if they dont immediately come across, they will the next time the device is powered and logged in, but this also does not work. I have logged out, powered down, disconnected the device, closed down mydrive on the PC and restarted three times now, each time with the same result.

    There is no import option on the Myplaces on the satnav device itself, that would allow the device to talk directly to the PC without using the MyDrive interface, as I could do with the OneXL. none of the POIs imported into MyDrive on the PC show up in my places on the device.

    Frankly im appalled as to how bloody difficult this is. I am on the road again at 0800 tomorrow and i have now spent 6 hours on this when it shouldnt have taken more than 30 minutes. I need this done - i am close to repacking it all back into the box and returning it to the shop as a very expensive waste of time.
  • DougLapDougLap Posts: 2,940 Superuser
    Hi @Phlyer

    Have a look at this

    https://discussions.tomtom.com/en/discussion/comment/1634369/#Comment_1634369

    You cannot transfer voices. What voices are you interested in as if you list them here then one of the mods may be able to add them to your account if they can.

    Doug
  • PhlyerPhlyer Posts: 17 [Outstanding Explorer]
    edited July 6
    Hi Doug,

    theyre voices I have on my OneXL. I would like a silent voice file however, so I can omit the spoken commands but leave all the warnings etc to sound but Im not that bothered TBH if i could get them on id be happier than I am now, Its the POIs that are causing me concerns. One of the other guys has posted a link to the same adding POI page and ive watched it, but its not doing what it says it will.

    edit: ive managed to get 6 to upload to MyDrive on the PC and carried across onto the new satnav. If i cant get the remaining POIs onto the new device then its going back to the shop monday as its no use to me - theres far too many to remember and manually add.
  • YamFazManYamFazMan Posts: 14,971 Superusers
    edited July 7
    Hi
    @Phlyer

    There are a couple of threads on the Forum about the .Ov2 POI file loading bug that was introduced recently to the MyDrive Web Route planner... It seems that small .Ov2 POI files aren't synced to the Tomtom Cloud or Tomtom NAV4/5 Devices
    see... https://discussions.tomtom.com/en/discussion/1114924/can-no-longer-upload-custom-pois/p1

    Sound Otions....

    13yg1ouex651.jpg
    ______________________________________
    ______________________________________

    The NAV5 (Wi-Fi) devices normally update using Wi-Fi...

    TomTom Video... Updating your navigation device using Wi-Fi®



    If you have successfully connected your device to your Wi-Fi....
    To check your Connection Speed, Signal Strength & Quality
    On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on the Your Wi-fi name (The one Showing as connected)
    A new Menu Page opens

    7g8gwfpx1swt.jpg
    On the left-hand side of the screen is your Wi-Fi Connection Status

    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...
    ___________________________

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

    27bxc59f2s23.png
    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > 👍 Icon
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