Unable to access LIVE services

Marg_Luce21 Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
I have a Tom Tom Go Live 820 and renewed my subscription for LIVE services
a couple of months ago.

However, I am currently unable to access LIVE services, despite having
installed all the updates, restored it to factory settings, etc. I simply
can't get it to work.

Any ideas? Thank you.