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With your device Not connected to the PC:
1/ Uninstall MDC, accept the removal of downloads in the popup window.
2/ "Restart" your PC (Not Shut down or Sleep)
3/ Download and install the last version MDC, take it here, at the bottom, the green button "Download for ... ": https://www.tomtom.com/en_gb/mydrive-connect/
4/ "Log in" with your email and password.
Lollipop26
Posts: 1 [New Seeker]
Answers
Superuser
At the moment there are some connection problems with MyDrive Connect (busy servers). Often, a clean installation solves that.
TomTom advice FAQ:
https://uk.support.tomtom.com/app/answers/detail/a_id/26680
With your device Not connected to the PC:
1/ Uninstall MDC, accept the removal of downloads in the popup window.
2/ "Restart" your PC (Not Shut down or Sleep)
3/ Download and install the last version MDC, take it here, at the bottom, the green button "Download for ... ":
https://www.tomtom.com/en_gb/mydrive-connect/
4/ "Log in" with your email and password.
For the first connection with the satellites what I did with my own Start25:
https://discussions.tomtom.com/en/discussion/comment/1640993#Comment_1640993
Regards.