Update VIA 135 map through MyDrive Connect

Shone

Please help me to update my VIA 135 map
Yesterday I update it through MyDrive Connect and at the end surprised that it was updated only to the map version 9.00, which is from the year 2012 ?!
When I was buying the navi I paid more because od the lifetime update...

DougLap

Hi @Shone

You have not said what country you are in so here is the list of Customer Support numbers and I would suggest that you ring them to clarify whether your unit was sold with Lifetime Map updates.

https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1

Doug

lampard

Hi @Shone

Welcome to the Community! Somehow the map update service didn't get activated automatically. Can you please link your device again to your email address and see if you get the latest map offered in the MyDrive Connect? Let us know!

Cheers, lampard

Shone

Hi @lampard
I'm traveling these days, so as soon as I can I'll connect the device and try again
Thank you