Why does my Go 620 Wifi with lifetime worldwide maps, show acces only to Oceania

Alan_G
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My Go 620 Wifi was purchased with lifetime worldwide maps, but it only shows Oceania maps when I try to download other maps. S/N ZExxx1xxxx9
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Mod edit: Please don't post private or personal information on a public forum. Thanks!
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I have the same same issue with my TomTOm Go 620. tried contacting customerservice 3 days ago, and still no answer. Going on holiday tomorrow so its cutting it a bit short. S/N ZExxxI0x52
Mod edit: Please don't post private or personal information on a public forum. Thanks!0 -
HI @CookingWithDeadpool
Hopefully @VikramK or @lampard can pick this up and you can get the map you want before you leave. It is usually an account issue.
Doug0 -
Hi @CookingWithDeadpool
Done..
Just do a soft reset and the maps for the other regions will be offered for download as well.
Regards
Vikram1