MyDrive Connect won't download updates

ike0576

The program for my Mac says downloading updates, but never does. It says the servers are busy. Haven't been able to update in weeks.

LAURE123

Hi @ike0576

At the moment there are similar problems with the Windows version of MyDrive Connect (MDC), "busy servers".

TomTom advice FAQ:
https://uk.support.tomtom.com/app/answers/detail/a_id/26680

What works with the Windows version, to try with the Mac version:
For connection loss of MDC, often a clean installation solves the problem.
With your device Not connected to the PC:
1 / Uninstall MDC, accept the removal of downloads in the popup window.
2 / "Restart" your PC (Not Shut Down or Sleep)
3 / Download and install the last version MDC, take it here, at the bottom, the green button "Download for ...":
https://www.tomtom.com/en_gb/mydrive-connect/
4 / "Log in" with your email and password.

I hope it will work for you.

Regards.