Why dont I receive traffic information anymore on my GO 5000?

geertnauta

Since some weeks I do not receive any information about trafic jams or advices for a rerouting. I followed all steps in the faq's (all is like it should be) but nothing helps.
What can I do?

geertnauta

My problem is solved by doing what advised.
Solved! Thanks

VikramK

Hi @geertnauta

Welcome to the community!

If you have tried the steps on the FAQ then I would suggest that you report this to the customer service.

They should be able to check the SIM card status and advise accordingly.

Regards
Vikram

geertnauta

Hi VikramK, Thanks but I cannot find a mailadress of customer services. Every link I tried leads me back to the FAQ's.

YamFazMan

Hi
@geertnauta

Try... https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1

ATB YFM

geertnauta

I will try to call them and reply after that.

geertnauta

My problem is solved by doing what advised.
Solved! Thanks