Why is my TomTom Spark 3 battery suddenly started to drain very fast? — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Why is my TomTom Spark 3 battery suddenly started to drain very fast?

sandratafulo_76sandratafulo_76 Posts: 3 [Apprentice Traveler]
edited April 2020 in Spark, Spark 3, Runner 2 and Runner 3
I don't use the light and the sensors are only on during 1-2hours a day during training. I also don't have the sincronization on.

Answers

  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    Could be a bad firmware install. Start by doing a factory reset and if that does not help, request a rollback here:

    https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest
  • Woods84Woods84 Posts: 2 [Apprentice Traveler]
    Hello,
    When I click on this link its says discussion ot found. I have tried links in other posts but same thing. I have done a factory reset and still my watch will not last more than a few hours. Is it still possible to do the roll back?
  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    Woods84 wrote: »
    Hello,
    When I click on this link its says discussion ot found. I have tried links in other posts but same thing. I have done a factory reset and still my watch will not last more than a few hours. Is it still possible to do the roll back?

    They are no longer doing rollbacks.
  • Woods84Woods84 Posts: 2 [Apprentice Traveler]
    tfarabaugh wrote: »
    Woods84 wrote: »
    Hello,
    When I click on this link its says discussion ot found. I have tried links in other posts but same thing. I have done a factory reset and still my watch will not last more than a few hours. Is it still possible to do the roll back?

    They are no longer doing rollbacks.

    I guess I am out of luck then ☹ that is too bad I have had it less then a year and now it doesnt work. Thank you for your response
  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    Woods84 wrote: »
    tfarabaugh wrote: »
    Woods84 wrote: »
    Hello,
    When I click on this link its says discussion ot found. I have tried links in other posts but same thing. I have done a factory reset and still my watch will not last more than a few hours. Is it still possible to do the roll back?

    They are no longer doing rollbacks.

    I guess I am out of luck then ☹ that is too bad I have had it less then a year and now it doesnt work. Thank you for your response

    Considering TT Sports went out of business over 2.5 years ago you bought an obsolete device unfortunately.
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