Update deleted map

Martyn_Hill1

Just updating my device download got to 100% said it failed now its telling me i need to install a map to use my device
Regards Martyn

LAURE123

Hi @Martyn_Hill1

I presume that your GO camper is a Wifi device by your choice of this forum category.

Read this TomTom FAQ. If your Wifi connection is too weak, TomTom recommends a minimum of 30 Mbps for the direct Wifi, or unstable use your PC and MyDrive Connect software for your download.
In this link the explanations for how to do it:
https://uk.support.tomtom.com/app/answers/detail/a_id/26303/

Also watch this video:


Regards.

highpeakblue

Thanks LAURE123 I ran the install map again and it installed ok so now back up and running Thanks Martyn

LAURE123

@highpeakblue

Glad for you Martyn. Thanks for your feedback.

Are you the same "Martyn" as the creator of this discussion?
Simple curiosity, I noticed the same signature name for two different user accounts.

Regards.

highpeakblue

Yes LAURE123 didnt realise i had signed up before 😂how can i remove one 👍

LAURE123

Hi @highpeakblue

Users like us can't delete their forum profile.
For that contact the moderator of the forum by private message @VikramK and explain him what you want.

Regards.

TomTom987654321

I have a TomTom 520 WiFi just over 1 month old. When it asked me to update maps it wiped the lot. Now wont connect for any length of time to any internet connections, download from pc results in a failed download. Device then says no maps available please download and round and round I go with it. Ready to sling it up the garden to be honest as lost 3 days of my life trying all ways to update it and get my maps back.