Problem with the rain Rider 550 for 6 month — TomTom Community

Problem with the rain Rider 550 for 6 month

MedhivinMedhivin Posts: 1 [Apprentice Seeker]
edited July 2019 in RIDER
Hi everyone! I'm new on the forum, but I have a Rider 550 for 6 month.

I have some problem whit the rain. Simply, the raindrops active the touch of my navigator, and this is very annoying and dangerous when I'm driving in the rain. The customer support changed my device 3 times (they say), but the problem it's always the same. Someone has the same problem?

I read about a user whit this problem, but I don't know if he solved it.

And I have also some problem whit the Bluetooth connection and my iPhone.


  • Ste7iosSte7ios Posts: 758
    This is a problem of the capacitive screen technology. If it’s possible protect it from the weather as possible or place it as vertical as possible so the rain drops cannot accumulate...
  • ninjaefninjaef Posts: 10 [Master Traveler]
    Capacitive screen so to be expected. Put sensitivity on lowest setting and ensure the device is vertical. If you cant do that, then put a sunshade device on it.
    Mine is vertical behind the screen and no probs.
    I wonder if a screen protector might help you?
    By the way, out of interest, why is it dangerous. I would have thought using touch whilst riding is far more dangerous. I only ever interact with the unit when stationary.
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