REMOVE A DEVICE FROM MY ACCOUNT THAT WAS STOLEN
I have searched for someway to make contact with customer services, but the only option is to request help regarding an actual device that I own. When I select a device with the name Start All that happens is I get a choice to get help with Manuals or such things. When I select to update my account, EVERY time a message appears telling me that the START XL with the serial number GH3xxxxx554 is not supported. When I click on the link to get help I am given the option to Download a map, Download a manual or FAQ's which then brings me back to the option I am now following.
I am tired of being reminded about the theft as well as my satnav being stolen, my car window was smashed and I had to go through all the hassle of making a claim and having my car repaired.
How do I make contact with a real person, even If that is via email to GET MY START XL with the serial number GH3xxxxxx54 that was stolen REMOVED FROM MY ACCOUNT?????
Comments
Superuser
Sorry to hear of your loss, use my list of phone numbers here https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1 to contact customer services but do not give your device name till you are talking to a 'real' person