remove a unit from my account

kenneth_jensen

How do i remove a device from my account.
I have an old unit that is missing, and i still have it in my account.
Please could you remove this device from my account.
GO LIVE 825
FBxxxxxH0xxxx7
Thanks
[email protected]

Mod edit: Please don't post private or personal information on a public forum.Thanks!

LAURE123

Hi @kenneth_jensen

This is not in the TomTom web page of your user account.
You must use the MyDrive Connect software installed on your PC. The one you used for your updates.
You can find it here:
https://uk.support.tomtom.com/app/answers/detail/a_id/12428/

In MyDrive Connect software follow the process of the pictures below:
(Old screenshots, the flag has only become a gearwheel)



Regards.

Lochfrass

Hi
You can click on the Trash icon in MyDrive Connect

If you click on the image it was shown bigger

kenneth_jensen

I do not have the trash can in my view




Mod edit: Please don't post private or personal information on a public forum. Thanks!

LAURE123

Hi @kenneth_jensen

This is not in the TomTom web page of your user account.
You must use the MyDrive Connect software installed on your PC. The one you used for your updates.
You can find it here:
https://uk.support.tomtom.com/app/answers/detail/a_id/12428/

In MyDrive Connect software follow the process of the pictures below:
(Old screenshots, the flag has only become a gearwheel)



Regards.