Battery Life

Rcsidwu1
Registered Users Posts: 10 
Master Explorer

Master Explorer
The battery on my watch appears to be draining quickly, is there a reason for this?
0
Best Answer
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If it is an original runner or multisport it is likely just a depleted battery and there is nothing to be done. You can try to source anew battery and replace it yourself but that is at your own risk, TT does not replace them. If it is a Spark or later it could be a firmware issue but that is unlikely. Try a factory reset and if that does not help request a rollback here:
https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest5
Answers
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If it is an original runner or multisport it is likely just a depleted battery and there is nothing to be done. You can try to source anew battery and replace it yourself but that is at your own risk, TT does not replace them. If it is a Spark or later it could be a firmware issue but that is unlikely. Try a factory reset and if that does not help request a rollback here:
https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest5 -
I have the same problem. But strange is that as regular watch battery life is aprox 7h, on gps activity(running) also 7h, as stopwatch more than 35h, as treadmill more than 50h...
So battery is not that bad - 7h with GPS isnt bad for that old watch...
Any idea how to solve this? Firmware downgrade is not possible?
I tried factory-reset...
Thanks.
J.0 -
I have started to have further issues with my TomTom, I now have to attach to the computer for a GPS update almost every time before I go for a run. Not only that the watch is also finding it difficult to connect when charging. I miss my TomTom, and because they no longer make them I have had to buy a fitbit😕0