Why am I not able to download my report?

Lien
Lien Registered Users Posts: 2
Apprentice Seeker
When I try to download my issued report from MapShare I recieve an e-mail that I don't have any reportsvy0ru3xeo9m4.png
:

Dear User,

We have processed your request to download reports. We found no reports submitted to us.

Note: The above link is valid only for 30 days from the date of receipt of this email. In case you do not download the reports within given time, please submit request to download reports again.

If you have any further questions, please do not hesitate to contact our customer support, we will be happy to help.



*** This is an automatically generated email, please do not reply ***
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Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @Lien

    What is the report id?

    Any specific reason you wish to download it?

    Regards
    Vikram
  • Lien
    Lien Registered Users Posts: 2
    Apprentice Seeker
    Hi,

    The id is: 91eca9f4-073e-4552-b5c3-929d6305c8c2.
    I would like to check out how it works and what the downloaded report looks like.

    Kind regards,

    Lien
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    I am unable to trace this id in our systems.

    The reports get incorporated in maps which are rolled out as quarterly updates so I am not sure downloading it to a computer will help..

    Regards
    Vikram