Go6000 has stopped connecting to my MacBook Pro — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

Go6000 has stopped connecting to my MacBook Pro

iantjiantj Posts: 3 [Neophyte Traveler]
in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
I can no longer connect my GO 600 to my MacBook Pro. All I get is the red cross. I have tried resetting and recovery many times without success. I do use the TomTom USB cable but I never had to before (lost it).

Answers

  • VikramKVikramK Posts: 10,449 Moderator
    edited July 2019
    hi @iantj

    Could you try the troubleshooting as suggested below:



    If this does not help then I would suggest that you report this to the customer service.

    Regards
    Vikram
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