Go6000 has stopped connecting to my MacBook Pro

iantj
iantj Registered Users Posts: 3
Neophyte Traveler
in Devices using MyDrive Connect
I can no longer connect my GO 600 to my MacBook Pro. All I get is the red cross. I have tried resetting and recovery many times without success. I do use the TomTom USB cable but I never had to before (lost it).

Answers

  • VikramK
    VikramK Administrators Posts: 13,760
    Moderator
    edited July 2019
    hi @iantj

    Could you try the troubleshooting as suggested below:



    If this does not help then I would suggest that you report this to the customer service.

    Regards
    Vikram

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