Ordering a Go Premium
Today, 27 June my order status is INPROGRESS, and the payment status is CAPTURED.
Neither of these comments appear on the "explanation of orders comments" page.
I can not find an email contact to find out what the position is, all I can access is a digital assistant, which keeps referring me to the orders page.
Has anyone else had this problem, or do they know of an email address that I can contact as I desperately need a new Go.
Best Answers
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hkgellon Posts: 5 [Apprentice Traveler]
Douglap - Many thanks indeed.
Contacted that phone number today and was advised that because of a logistics despatch computer crash all orders have been delayed. My new Go is being despatched today (hopefully). Hope so, so that i can use the new Go at the end of next week.
And have now received a confirmatory email from the Support Team0
Answers
Superuser
Try customer Support.
United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Doug
Contacted that phone number today and was advised that because of a logistics despatch computer crash all orders have been delayed. My new Go is being despatched today (hopefully). Hope so, so that i can use the new Go at the end of next week.
And have now received a confirmatory email from the Support Team