How to restore maps after application update on Tom Tom start 50 — TomTom Community

GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)

How to restore maps after application update on Tom Tom start 50

DDADDA Posts: 2 [New Seeker]
in GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)
After a application update I now receive a message for both my Europe 1 GB west map as my USA Canada Mexico map saying: " Problem with map. You cannot use this map on this device: Europe_1GB_West-746"
and "Problem with map. you cannot use this map on this device: USA_Canada_and_Mexico-792".

Answers

  • DougLapDougLap Posts: 8,889
    Superuser
    Hi @DDA

    Hopefully @VikramK or @lampard pick this up and sort it out tomorrow.

    Doug
  • VikramKVikramK Posts: 12,726 Moderator
    Hi @DDA

    Both maps have been reactivated for your device.

    Please remove the existing map and download a fresh version using TomTom HOME.

    Regards
    Vikram
  • DDADDA Posts: 2 [New Seeker]
    I removed the maps and got the new ones on Home but receive error messages when trying to download themfgndvyyvd7rx.jpeg
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