How to restore maps after application update on Tom Tom start 50

DDA
DDA Registered Users Posts: 2
New Seeker
After a application update I now receive a message for both my Europe 1 GB west map as my USA Canada Mexico map saying: " Problem with map. You cannot use this map on this device: Europe_1GB_West-746"
and "Problem with map. you cannot use this map on this device: USA_Canada_and_Mexico-792".

Answers

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @DDA

    Hopefully @VikramK or @lampard pick this up and sort it out tomorrow.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @DDA

    Both maps have been reactivated for your device.

    Please remove the existing map and download a fresh version using TomTom HOME.

    Regards
    Vikram
  • DDA
    DDA Registered Users Posts: 2
    New Seeker
    I removed the maps and got the new ones on Home but receive error messages when trying to download themfgndvyyvd7rx.jpeg