How do I update my profile when my email address and passwords are lost ? — TomTom Community

How do I update my profile when my email address and passwords are lost ?

This is Crazy. MY old email is closed, defunct, lost , useless, past to another life - along with any recall of passwords . Where can I reach TOM TOM to allow me to get my updates. Nowhere can I see access to allow change of email address and password. - I am the same owner as ever, at the same physical address in UK , at the same telephone numbers, - but Tom Tom hides behind automation and circular web pages and all their email is automated as in " No point replying to this email". . Zero customer service at a very basic level . Grrrrrrrr

Best Answer

  • Help_500Help_500 Posts: 2 [New Seeker]
    Accepted Answer
    Yep that works - very helpful lady - pity it took so long to access, many thanks appreciated your input. Great - job done

    ( PS whats a BBCode ?) j

Answers

  • dhndhn Posts: 33,248 Superusers
    Try calling:

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • Help_500Help_500 Posts: 2 [New Seeker]
    Accepted Answer
    Yep that works - very helpful lady - pity it took so long to access, many thanks appreciated your input. Great - job done

    ( PS whats a BBCode ?) j
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