map expired ? — TomTom Community

map expired ?

chadderschadders Posts: 3 [New Seeker]
edited August 2019 in Map purchasing
hi all I bought usa map 3 years ago and didn't have room on device for full map so installed part map. I now need the rest but my account says it has expired. I thought I had bought the map for keeps can anyone please help, thanks,
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Answers

  • VikramKVikramK Posts: 11,608 Moderator
    Hi @chadders

    Welcome to the community!

    I find two devices linked to your TomTom account. Which device are you referring to here?

    Regards
    Vikram
  • chadderschadders Posts: 3 [New Seeker]
    Hi I'm referring to the Start 25
  • VikramKVikramK Posts: 11,608 Moderator
    Thanks :)

    Could you check for updates now?

    Regards
    Vikram
  • chadderschadders Posts: 3 [New Seeker]
    No sorry om at work.its not the device with the problem its the Tom Tom account that says the map has expired
  • finaarksolfinaarksol Posts: 4 [Master Traveler]
    Its only your subscription which has expired. Which means you wont get the latest map for download. But you will still get to download your 3 year old map.
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