Contact to TomTom support — TomTom Community

Contact to TomTom support

virumvirum Posts: 6 [Master Explorer]
Hey
Anybody who can help me finding the contact formular, or an e-mail to TT so that I can write to them
I have tried to find my answer on the homepage without luck, så I want to write to the support.

The chat does not work.

And the link i got in an other mail does not work eigther.
Hvis du ønsker at kontakte TomTom Kundeservice gå til https://dk.support.tomtom.com/app/contact./track/BvOZdwo8Dv8a~XKQGjq4~yLW9L8q~y75Mv9I~zj~PP_B

Answers

  • DavidStaresDavidStares Posts: 1 [New Seeker]
    I have found the whole TomTom after sales experience very challenging. Difficult to navigate web site with failing and unlinked pages and support is impossible to find. Device stuck searching for 'service's but completely unable to find help. May have to replace device but don't feel I've had value and will not use or recommend TomTom again
  • YamFazManYamFazMan Posts: 19,263
    Superusers
    Hi
    @DavidStares

    Tomtom Support : United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
    _________________________

    Email....
    Scroll to the bottom of this page
    From the Support Menu list
    Click 'Contact us'
    Or
    Click Here for a direct link to 'Contact us'....
    https://uk.support.tomtom.com/app/contact/locale/en_GB

    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Drill down through the appropriate links
    You will eventually get to....

    FAQS --- FORUMS ---- EMAIL US---- PHONE US

    OR

    Email Direct Link...
    http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
    After Clicking on the Link
    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Note... You need to be logged into the site for the Email Direct link to work

    ATB YFM
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