How do you use this.. all i get when i sign into this is a screen that says "update the easy way"?

i DO update using wifi.. so whats the point of this app on my desktop?? does it actually serve any purpose??? there is no menu to do anything else on my device.. or any options except a gear in the top right corner.. it used to be on my old device.. i could download stuff or operating my GPS from the tom tom app.. but this. i cant do anything. help!!!

Answers

  • VikramKVikramK Posts: 7,774 TomTom Moderator
    Hi @dj3642

    MyDrive Connect is only an alternative source of internet when the WiFi connection is slow or not very stable.

    The actual functions would still be available on the device.

    Please see read more about it here:

    http://uk.support.tomtom.com/app/answers/detail/a_id/22781

    Under- "USING MYDRIVE CONNECT AS AN ALTERNATIVE TO A WI-FI® CONNECTION"

    Regards
    Vikram
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  • dj3642dj3642 Posts: 6 [Master Traveler]
    ok so i guess the only function of mydrive connect is simply another way to download updates.. on my old XL.. there was a tomtom home app that you installed on your PC desktop that let you use your GPS ON the PC.. meaning plan routes or download stuff for the GPS on the PC.. but i guess that application is no longer available for this GPS??
  • YamFazManYamFazMan Posts: 14,785 Superusers
    Hi
    @dj3642

    The NAV5 (Wi-Fi) devices like you’re Go 520 normally update using Wi-Fi...

    TomTom Video... Updating your navigation device using Wi-Fi®



    If you have successfully connected your device to your Wi-Fi....
    To check your Connection Speed, Signal Strength & Quality
    On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on the Your Wi-fi name (The one Showing as connected)
    A new Menu Page opens

    7g8gwfpx1swt.jpg
    On the left-hand side of the screen is your Wi-Fi Connection Status

    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...

    ___________________________

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


    27bxc59f2s23.png
    ATB YFM
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  • DougLapDougLap Posts: 2,806 Superuser
    edited June 25
    Hi @dj3642

    Have you have a look at the MyDrive website. If you go there and Log in with your account you should see any My Places you have created on your device.

    You don't say what device you new device is but if you watch the following you can see how to Add MyPlaces, Poi and route files to your unit from your PC etc.

    Also with the MyDrive website and the MyDrive App on your phone you can create routes and send them to your device s they are ready, shortly after it has locked onto your account, or you can save the routes you create and they sync to your My Routes option on the device. Having this data in your My Drive account means that you have a backup of your device if you ever need it.

    Some useful videos.

    https://discussions.tomtom.com/en/discussion/1034225/how-to-import-pois-gpx-files-and-favourites-in-mydrive/p1?new=1

    https://discussions.tomtom.com/en/discussion/1037877/creating-your-own-routes-with-mydrive

    https://discussions.tomtom.com/en/discussion/1034293/transferring-favourites-and-pois-to-your-new-device-mydrive-connect/p1?new=1

    Doug
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