GO PREMIUM - traffic service no available

Hello, I'm chris, new at the forum. I got a brand new TT Go Premium but after configuration the traffic services are still off. I went through many of the solutions here in the forum (Soft reset, hard reset, check the privacy policy section) but the traffic services are still not available, tough in the info section the traffic and autovelox lifetime services appera as activated. Everything is working with the TT, also the integrated SIM card works properly when WIFI is nor reacheable. Only traffic don't work. Any hints? thanks.

Comments

  • VikramKVikramK Posts: 7,762 TomTom Moderator
    Hi @czampy

    Since you have already tried the basic troubleshooting steps, I would recommend that you report this to the customer service.

    Regards
    Vikram
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  • czampyczampy Posts: 2 [Apprentice Traveler]
    thank a lot. I will report the solution, if any ;-)
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