Why can't I update my account profile address?

colinsky
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
My account profile has set me up for country = United Kingdom.Why can't I change it to Australia which is where I live?
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Best Answer
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Hi
@colinsky
As far as I'm aware it's not possible... You have to set up a new Account
When you first set-up your account (NAV5 Wi-Fi Devices) it shows the Countries Flag for the A/C location and warns "Used for invoices and promotions. Cannot be changed later"
I assume the above also applies to the earlier NAV4 Devices
Click on Image to enlarge....
See... This Tread Here... https://discussions.tomtom.com/en/discussion/1114215/impossible-to-change-address-from-usa-to-uk-on-personal-account-page/p1
Also read @VikramK post... He is of the Tomtom Forum Moderators
ATB YFM6
Answers
-
Hi
@colinsky
As far as I'm aware it's not possible... You have to set up a new Account
When you first set-up your account (NAV5 Wi-Fi Devices) it shows the Countries Flag for the A/C location and warns "Used for invoices and promotions. Cannot be changed later"
I assume the above also applies to the earlier NAV4 Devices
Click on Image to enlarge....
See... This Tread Here... https://discussions.tomtom.com/en/discussion/1114215/impossible-to-change-address-from-usa-to-uk-on-personal-account-page/p1
Also read @VikramK post... He is of the Tomtom Forum Moderators
ATB YFM6 -
I have actually been trying to get this issue sorted with TomTom for 3 years.
Thanks, question answered but seems like a restrictive rule as people move form country to country and would need to change there domicile0